What's included in AI automation for SMEs?

An audit of the actual workflow, build of the two or three highest-impact automations, AI assistant integration (sales, support, marketing, knowledge), and embedding the team to own it long-term.

Which automation platforms do you use?

Make.com, n8n, and Zapier for cross-platform workflows, plus custom Claude/Claude Code skills and MCP servers for AI-native automations.

Does YARD build custom AI assistants?

Yes — sales assistants integrated into WhatsApp/CRM, customer support assistants trained on brand SOPs, internal knowledge assistants, and marketing assistants for first-pass creative work.

How long is a typical engagement?

Two-week audit, then a build retainer indexed to the automation scope (typically 4–12 weeks for the initial build, then monthly optimisation).

Will this replace my team?

No. The goal is to remove 60+ hours of weekly busywork so the team focuses on judgement and strategy. Automation augments — it doesn't replace.

AI and Automation for SMEs

AI automation agency for SMEs. YARD AI Agency builds Make.com, n8n, Claude and MCP workflows that replace 60+ hours of weekly busywork — wired into the tools your team uses.

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AI and Automation for SMEs — Yard Agency service

Proven Success Rates

85%

Client Satisfaction Rate

90%

Increased Engagement

75%

The vast majority of AI projects sold to SMEs are demos in disguise. Our AI and Automation engagement is the opposite shape: we audit the actual workflow, find the two or three places automation produces a real hour-saving outcome, and ship integrated AI assistants and automated workflows against those specific points — wired into the tools the team already uses.

What We Build

Workflow Automation

Inbound lead routing — capture, qualify, route, and notify
Marketing operations — campaign QA, asset routing, reporting consolidation
Finance and admin — invoice automation, document routing, approval chains
Customer operations — ticket routing, status updates, customer journey triggers
Reporting dashboards — single source of truth across paid, organic, and retention

AI Assistants Wired Into the Workflow

Sales assistant integrated into WhatsApp or the CRM
Customer support assistant trained on the brand's actual SOPs
Marketing assistant for first-pass creative, copy, and audit work
Internal knowledge assistant on the company's documentation and runbooks

Tooling Stack We Work With

Make.com, n8n, and Zapier for cross-platform automation
HubSpot, Salesforce, and lean CRMs for sales-side workflows
WhatsApp Business APIs (Interakt, Gallabox, MSG91) for the customer-facing surface
OpenAI, Claude, and category-specific models for the AI layer
Looker, Google Sheets, and Coda for reporting and dashboards

How an Engagement Runs

Audit — two-week diagnostic of the actual workflow (not the org chart)
Prioritisation — the two or three highest-impact automation points
Build — automation and AI assistants shipped against those points
Embed — team trained on the workflow, runbooks documented
Optimise — monthly review with the team owning the workflow long-term

Scoping and Pricing

AI and Automation engagements are scoped to the audit outcome — number of workflows automated, number of AI assistants shipped, and integration complexity. Typical engagements start with a fixed-fee audit, followed by a build retainer indexed to scope. Reach out for a scoped quote.

Not Included

Underlying SaaS subscription fees (CRM, automation tooling, LLM APIs)
Bespoke enterprise software development beyond agreed scope
Hardware procurement
Long-term operations management of the deployed automations (separately scoped)

For custom scope, enterprise engagements, or multi-service pricing, write to business@yardagency.ai.

FAQs

Discover answers to common questions about Noira's services and how we can assist you.

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1. What exactly does a performance marketing agency do?

We focus on measurable growth through data-driven campaigns. From Meta ads to SEO, email, and CRO — every service we offer is tied to ROI and business outcomes.

2. How is Yard different from other agencies?

We combine brand thinking with performance execution. That means we don’t just run ads — we build scalable systems across the funnel, backed by real-time insights and clear reporting.

3. What industries do you work with?

We’ve worked across D2C, real estate, SaaS, fashion, F&B, education, and more. Our frameworks are flexible enough to adapt to your unique business model.

4. Do you offer end-to-end campaign management?

Yes. We handle everything — strategy, creatives, media buying, landing pages, email automation, and analytics. You get a full-stack growth team under one roof.

5. What kind of results can I expect?

While every brand is different, our clients typically see 3x–10x ROAS, 30–120% sales growth, and a clear reduction in CAC over time.

6. What platforms do you manage ads on?

We run campaigns across Meta (Facebook/Instagram), Google, YouTube, LinkedIn, and TikTok, depending on your goals and audience.